Terms and Conditions


This document describes the general terms and conditions and privacy policies applicable to access and use of the services offered by SOVY SRL within the site www.mercadito.tienda (hereinafter «Mercadito.Tienda» or the «Site»), where these Terms and Conditions are found. Any person wishing to access and/or subscribe and/or use the Site or the Services may do so subject to the General Terms and Conditions and the Privacy Policies, together with all other policies and principles that govern Mercadito.Tienda and that are incorporated to the present directly or by reference or that are explained and/or detailed in other sections of the Site. Consequently, all visits and all contracts and transactions made on this Site, as well as their legal effects, will be governed by these rules and subject to the applicable legislation in Bolivia. All purchases and transactions carried out through this website are subject to a confirmation and verification process, which could include verification of the stock and product availability, validation of the payment method, validation of the invoice (if any) and compliance with the conditions required by the selected means of payment. In some cases a verification may be required by email. The prices of the products offered in Mercadito.Tienda is valid only in purchases made on this website. The User must read, understand and accept all the conditions established in the General Terms and Conditions and in the Privacy Policies of Mercadito.Tienda Bolivia as well as in the other documents incorporated to them by reference, prior to their registration as a Mercadito.Tienda User and/or to the acquisition of products and/or delivery of any data for any purpose.

If the user makes use of the Mercadito.Tienda Site, this implies the full acceptance of the conditions established in the General Terms and Conditions and in the Policies of Mercadito.Tienda, for such use of the site and/or its services, the User will will force expressly to comply with them, not being able to claim ignorance of such General Terms and Conditions and the Privacy Policy.


The Services are only available to people who have the legal capacity to contract. People who do not have this capacity and minors can not use the services. The acts that they perform on this site will be the responsibility of their parents, guardians, managers, and therefore will be considered performed by them in the exercise of legal representation with which they have.


It is mandatory to complete the registration form in all its fields with valid data to become an authorized User of Mercadito.Tienda or authorized Supplier (the «Supplier» or the «Vendor»), access the promotions, and for the acquisition of products and/or services offered on this site. The future Mercadito.Tienda Member must complete the registration form with their personal information in an exact, accurate and true manner («Personal Data») and assumes the commitment to update the Personal Data as necessary. Mercadito.Tienda may use various means to identify its Members, but Mercadito.Tienda is not responsible for the accuracy of the Personal Data provided by its Users. The Users guarantee and respond, in any case, of the accuracy, truthfulness, validity and authenticity of the Personal Data entered. Only Registered Providers will have access to an additional administration panel to manage their products and/or services. If a fraudulent and / or malicious use and/or contrary to these Terms and Conditions and/or contrary to good faith is verified or suspected, Mercadito.Tienda will have the unappealable right to cancel the purchase orders, cancel the accounts.

Mercadito.Tienda reserves the right to request any additional voucher and / or data in order to corroborate the Personal Data, as well as temporarily or permanently suspend those Users whose data could not be confirmed. In these cases of disqualification, Mercadito.Tienda may cancel the purchase made, without generating any right to compensation, payment and / or compensation.

The User, once registered, will have his or her email address and a password that will allow personalized, confidential and secure access. The User can choose and change the password for his administration access to the account at any time, in case it has been registered and that is necessary for the purchase of any of our products. The User undertakes to maintain the confidentiality of his access code, fully assuming the responsibility for maintaining the confidentiality of his secret password registered on this website, which allows him to make purchases, request services and obtain information. Any unauthorized use of your Account and/or Password, as well as the entry by unauthorized third parties to it, must be notified to Mercadito.Tienda immediately.

Mercadito.Tienda reserves the right to reject any application for registration or to cancel a previously accepted registration, without being obliged to communicate or explain the reasons for its decision and without this generating any right to compensation or compensation.


The User can not declare intellectual or exclusive property to any of our products, modified or unmodified. All products are the property of the content providers. If not specified otherwise, our products are provided without any warranty, express or implied. In no case shall this company be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses resulting from the use or inability to use our products.


Each Supplier or vendor may indicate the payment methods that the most common is payment by Card, PayPal, Western Union, Deposit or Bank Transfer.


Products purchased through the Site will be subject to the delivery and delivery conditions chosen by the User and available on the Site by the Supplier. The information of the place of delivery is the sole responsibility of the User. The terms chosen for the delivery and delivery, are counted since the Offeror Company has validated the purchase order and the means of payment used. In the case of international purchases, the delivery time will depend on when the product is in Mercadito’s offices. . Store and are considered business days for the fulfillment of said term.

Mercadito.Tienda will communicate by mail to the Users the data so that it can track the status of the shipment by Internet if this corresponded.

If the User is absent when they visit to leave the order and no one receives it at the place of residence, a notice will be left stating the time of the visit and will be notified by phone call. In case that nobody receives the product again in the next visit, it will be reinstated to the Provider, the User must contact the Supplier to coordinate a new delivery whose cost will be at the User’s exclusive expense.

Warning: Mercadito.Tienda can not guarantee the delivery made by our suppliers or the state in which it arrives at the User’s address, for these purposes please review our REIMBURSEMENT AND WARRANTY POLICY.


In the case of products that are non-tangible irrevocable goods, we do not make refunds after the product is shipped, you have the responsibility to understand before buying it. We ask you to read carefully before buying it. We only make exceptions with this rule when the description does not fit the product. There are some products that could have a guarantee and possibility of reimbursement but this will be specified when buying the product from our Suppliers. In such cases the warranty will only cover factory and dispatch faults, becoming effective only when the product has been used correctly or has arrived in poor condition at your address. The guarantee does not cover faults or damages caused by improper use. The terms of the guarantee are associated with manufacturing and operation failures under normal conditions of the products and these terms will only be effective if the equipment has been used correctly or has arrived in poor condition.

This includes:

  • According to the technical specifications indicated for each product.
  • In environmental conditions according to the specifications indicated by the manufacturer.
  • In specific use for the function with which it was designed from the factory.
  • conditions of electrical operation in accordance with the specifications and tolerances indicated.


This agreement will be governed and interpreted in accordance with the laws of Bolivia, without giving effect to any principle of conflicts of law. If any provision of these Terms and Conditions is declared illegal, or presents a gap, or for any reason is inapplicable, it must be interpreted within the framework of the same and in any case will not affect the validity and applicability of the remaining provisions.


Any comments, concerns or complaints regarding the above Terms and Conditions, the Privacy Policy, or the execution of any of these, must be notified in writing to Mercadito.Tienda to the following email address info@mercadito.tienda